AURA Devices support manager
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Recent activity by AURA Devices support manager-
Contact Us
We’d Love to Talk To You Whether you’re curious about features, need help setting up or using your AURA Device, or even represent press — we’re ready to answer any and all questions. Get support Ne...
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I'm pregnant, can I use the AURA Strap?
No, we don't recommend using the AURA Strap for pregnant women. It's safe to use for both mother and baby, but the measurement results will be displayed incorrectly.
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I have tattoos, can I use the AURA Strap?
Yes! The quality of AURA Strap measurements does not directly depend on the presence of tattoos on the wrists. But it would be best if you were sure that the skin at the measurement site is moistur...
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It seems that my AURA Strap gives inaccurate measurement results. How to fix it?
Perhaps the first measurement results may not seem quite accurate, but after 4-6 measurements within two weeks, the accuracy will increase to 92+%.If you think that your measurement results still a...
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How to replace Loop for AURA Strap
Short video guide:If you need to replace Loop for AURA Strap you should: 1) Remove the backward cover with the included screwdriver (Philips PH0) сounterclockwise; 2) Remove the old strap parts ...
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How to make Hard Reset of my AURA Band?
To do a hard restart of your AURA Band please follow these steps: 1. Put the pin into the hole on the backside of the device and push the button for 7 seconds; 2. AURA Band will vibrate and start ...
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How to Install AURA App on my Apple Watch?
AURA Strap for Apple Watch works only with iOS 15+ and watchOS 8+ compatible devices. To install the app on your Apple Watch, you need to follow these steps: 1. Install the AURA App on your iPhon...
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Why isn't my AURA Strap 1 working?
Learn how to troubleshoot your AURA Strap 1 for Apple Watch How do I check the battery level of my AURA Strap? If your AURA Strap doesn't beep while pressing the button on the device, you may need ...
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AURA Band FAQ
What does it do?AURA Strap measures your body composition and hydration levels on your Apple Watch. Does it work with my Apple Watch?AURA Strap supports Apple Watches Series 1 or newer, and conn...
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How to measure Body composition and Hydration with your AURA Band
In this guide, you will see how to measure your bioimpedance from AURA Band in AURA Devices App. After installing the app, follow these steps. STEP: 1Open AURA app and connect your AURA Band; STEP...