AURA Devices support manager

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  • How can I set up my body type?

    1. AURA Strap for Apple Watch

    To make your body composition measurement results even more accurate, we made Body type selection. You can help AURA algorithms choose your body type or even enter the exact Waist and Hip circumfer...

    • AURA Devices support manager
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • How to Sync my Weight and Other Parameters from Apple HealthKit with AURA App?

    1. AURA App

    AURA App supports integration with the Apple HealthKit data hub. To enable synchronization, you need to Check you've enabled all the permission for Apple HealthKit at the General Settings -> Healt...

    • AURA Devices support manager
    • Updated
    • 2 followers
    • 0 comments
    • 3 votes

  • How to change the units in AURA App

    1. AURA App

    In this guide, you will see how to change the units in the AURA App.After installing the app open AURA app and go to (Settings -> Units);You can change the Height and the Weight in the profile sett...

    • AURA Devices support manager
    • Updated
    • 1 follower
    • 0 comments
    • 2 votes

  • How to change the password to your AURA Account

    1. AURA App

    Open the "Settings" tab in your AURA App. Tap "Account" -> "Change password". Put your current password and a new password in the fields. Done! 

    • AURA Devices support manager
    • Updated
    • 0 followers
    • 0 comments
    • 0 votes

  • Why won't my AURA Strap sync with the AURA App on iPhone?

    1. AURA Strap for Apple Watch

    Why I can't sync my AURA Strap with the AURA App on iPhone/iWatch? The AURA Strap for Apple Watch works only with iOS 11+ and watchOS 6.1+ compatible devices. Try to update your device OS. 

    • AURA Devices support manager
    • Updated
    • 1 follower
    • 0 comments
    • -10 votes

  • Athlete Mode

    1. AURA App

    If you're frequently doing sports and big into fitness, your average muscle-fat balance could dramatically differ from the people who don't. To provide the most accurate body composition measuremen...

    • AURA Devices support manager
    • Updated
    • 4 followers
    • 0 comments
    • 2 votes

  • How to solve the endless message "Put iPhone nearby and run AURA app" on Apple Watch

    1. AURA Strap for Apple Watch

    If you got an endless message "Put iPhone nearby and run AURA app" on your Apple Watch please follow these steps: 1. Reset your iPhone by turning it off/on pressing the power button;   2. Reset you...

    • AURA Devices support manager
    • Updated
    • 1 follower
    • 0 comments
    • -3 votes

  • AURA Strap FAQ

    1. AURA Strap for Apple Watch

      What does it do?AURA Strap measures your body composition and hydration levels on your Apple Watch. Which devices support AURA Strap?AURA Strap for Apple Watch works with iOS 13+ and watchOS 8+ ...

    • AURA Devices support manager
    • Updated
    • 4 followers
    • 4 comments
    • -24 votes

  • AURA Strap Quick Start Guide

    1. AURA Strap for Apple Watch

    • AURA Devices support manager
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes